Configuring Audio Settings in Microsoft Teams

Introduction

If you can’t hear colleagues in a meeting, or they can’t hear you, the issue is often caused by Teams using the wrong audio device. Even if your Windows sound settings are correct, you should also verify the settings within Microsoft Teams.

Steps

1. Check your audio device before a meeting

Open Microsoft Teams.
Click your profile picture (top right) → select Settings.
Go to Devices.
Under Audio devices, choose your headset or preferred device.

2. Test your microphone and speakers

In the Devices menu, click Make a test call.
Speak into your microphone — you’ll hear a playback of your voice.
If it doesn’t work, try selecting a different input/output device from the dropdown menus.

3. Change audio device during a call

In a meeting, click the More options (···) menu in the toolbar.
Select Device settings.
From here, you can change:
- Speaker (what you hear through)
- Microphone (what others hear you through)
- Camera (if needed)

4. Quick switch

If you plug in a headset mid-call, Teams may ask if you want to switch to it.
Click Switch device to change immediately.

Notes & Troubleshooting

Always run a Test call if you’ve switched to a new headset or mic.
If your device doesn’t appear, ensure it’s connected properly in Windows sound settings (see Managing Sound & Devices in Windows 11 — Article 10).
For Bluetooth devices, connect them before starting Teams.